Representatives from BIDV and partners at the launch event of the BIDV Open API (Application Programming Interface)

Optimizing customer experience

BIDV Open API provides opportunities for business customers, payment intermediaries, companies providing sales platforms, school management platforms, hotel management platforms, innovative technology solution development companies, etc., to experience various API packages to directly integrate banking services into their platforms, software, and solutions.

BIDV Open API announces 15 API packages divided into 04 groups of the most frequently used services, including:

• Payment services: Corporate bank account inquiry, domestic fund transfer, corporate salary payment, bill payment, scheduled bill payment registration, Chase message.
• Collection services: Corporate collection via virtual account, merchant collection via virtual account, automatic reconciliation payment/collection on behalf
• Online payment: Payment gateway, individual e-wallet, enterprise e-wallet.
• Utilities: Bank information (branch network, interest rates, exchange rates), BIDV QR code.

Mr. Nguyen Chien Thang - Director of BIDV Digital Banking Development Center, spoke at the launch ceremony

Mr. Nguyen Chien Thang - Head of BIDV Digital Banking Development Center, shared:

Banking services are becoming more interesting as they integrate with a digital ecosystem of hundreds of products and services linked with third-party partners, thereby maximizing benefits and enhancing user experience. To achieve these results, the soul is technology API (Application Programming Interface), connecting ecosystems between banks and third-party partners and vice versa. Thanks to this, customers can use a variety of banking services.

BIDV has also prepared hundreds of specialized APIs with flexible customization capabilities for each partner. BIDV is highly appreciated by partners for its ability to design deep solutions according to the partner’s business field to bring maximum convenience to users.

Formation of ecosystems through expanded cooperation and connections

With the goal of helping customers access and use banking services Faster, Automatically, and Seamlessly, the cooperation between BIDV and partners providing applications/ICT platforms for customers has initiated the formation of a financial ecosystem in the future, bringing outstanding benefits:

• ERP applications for businesses are fully integrated with account balance inquiry, payment, and collection services, thereby providing customers with a consistent experience with the bank transaction channel.
• Sales management platforms, hotel management, school management platforms are supplemented with collection functions through designated accounts, significantly improving revenue management efficiency when invoices are quickly reconciled, and results are instantly displayed on the platform.

Innovative utilities and services are continuously added to the applications/platforms that customers use, banking services are provided at any touchpoint where there is a need for banking transactions in the simplest and most convenient way.

Ms. Do Thi Thanh Huyen at the Comprehensive Cooperation Memorandum Signing Ceremony with Partner Misa

According to Ms. Do Thi Thanh Huyen - Head of Corporate Product and Policy Department at BIDV:

Grasping market trends and demands, we have made efforts to deploy and launch the BIDV Open API system to further accelerate the digital transformation process of businesses in Vietnam and bring the bank’s services closer to customers, significantly reducing the connection time with partners.

The BIDV ecosystem is ready to accompany customers, partners, and innovative developers to bring the most optimal financial products and services, maximizing customer needs. In the coming time, we will continue to expand new API packages for commercial lending services, guarantees, supply chain financing through partnerships between central businesses and distributors on new platforms.

Businesses interested in detailed information are kindly requested to contact the nearest BIDV branch or call 1900 9248 for advice and support, or visit the website: https://openapi.bidv.com.vn/devportal/