Exchange foreign cash

Exchange foreign cash

Customers can exchange ineligible foreign cash to eligible cash

Foreign currencies

Foreign currencies

USD, EUR, GBP, AUD, CAD, CHF, JPY, SGD, NZD, HKD, THB

Exchange VND

Exchange VND

Bills are exchanged at equal values without any additional charge

Exchange of Money Ineligible for Circulation

  • For foreign currencies:
  • + Customers can exchange ineligible foreign cash to eligible cash. The amount received is the amount accepted for exchange by the foreign bank.
  • + Foreign currency (cotton or polymer): USD, EUR, GBP, AUD, CAD, CHF, JPY, SGD, NZD, HKD, THB
  • For VND:
  • + Customers can exchange torn and damaged VND bills issued by the State Bank of Vietnam 
  • + Bills are exchanged at equal values without any additional charge

Conditions

  •  For foreign currencies:
  • + Bills are dirty, stained, damaged not by destructive behaviors.
  • + Bills must neither be cracked nor easily broken, decayed.
  • + Both serial numbers, images, patterns and security identification features must be clear.
  • + In case part of bills is missing: The remaining area must be larger than 50% of original size of the same type of bill.
  • For VND:
  • + Bills are torn and damaged due to circulation 
  • + Bills gets technical errors in printing and casting process such as folded printing paper causing loss of image or color, ink dirt and other errors in printing and casting process.
  • + Bills are torn and damaged during the preservation
  • + In case bills are burnt, perforated or torn off, the remaining area must be equal to or larger than 60% of original size of ​​the same type of bill; If bills are pasted from two pieces of bills of the same type, the area must be larger than 90% of original size of ​​the same type.
  • + For polymers burned or deformed due to exposure to high heat sources, the remaining area must be at least equal to 30% of original size of ​​the same type while their layout must be kept unchanged, and at the same time at least two of the security identification features such as: security band, embedded patterm in small window, etc. must be easy to identify.

Application

 

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