Product portfolio

Place to claim

At BIDV's VAT refund counters in Tan Son Nhat airport, Ho Chi Minh City

Refund currency

Refund is made in cash in Vietnamese dong

Refund amount

85% of the VAT charged on the goods

APPLICANTS
  • Foreigners who use passports not validly issued by competent Vietnamese State agencies or entry into Vietnam;
  • Not being a member of the flight crew on exit flights from Vietnam;
  • Purchasing goods at business establishments conducting the sale of goods subject to VAT refund in Vietnam and carrying such goods upon exit at Noi Bai and Tan Son Nhat international airports.
TYPES OF GOODS ELIGIBLE FOR TAX REFUND
  • Being subject to VAT, not yet used and allowed to be boarded in accordance with the law on aviation safety;
  • Not included in the list of prohibited export or export restrictions;
  • There are invoices cum tax return declaration issued within 30 days before completing the exit procedures;
  • The value of goods inscribed on the invoice cum VAT declaration form purchased at 01 (one) shop in 01 (one) day (including the cumulation of multiple purchase invoices in the same 01 day at a shop) Two (two) million or more.
PROFILE REFUNDS
  • Passport (original);
  • The boarding pass of the departure flight (original);
  • The invoice cum tax return declaration form issued by the business establishment selected for pilot issuance and stamped "Confirmation of tax refund" of the customs office (original).
  • Tax Refund:
  • -  Location of VAT refund at BIDV at Tan Son Nhat Airport - Ho Chi Minh City.
  • - Foreign customers, when buying goods at pilot enterprises, shall have to produce their passports so as to be granted invoices and instructions on filling of tax return declarations;
  • - The customer presents the dossier and inspects the goods according to customs instructions at the goods inspection desk and the invoice at the airport for confirmation of "agreeing to tax refund" on the invoice cum declaration form. tax refund;
  • - Before boarding a flight, at BIDV's duty check counter located in the quarantine area, the customer must present the tax return file to the bank for refund.
PAYMENT METHOD AND PAYMENT CURRENCY
  • Tax refunds are paid in cash. The refund is in Vietnam dong.
  • Customers can convert foreign currency at BIDV's checkout counter at the selling rate of BIDV at the time of conversion.
REIMBURSEMENT AMOUNT AND SERVICE CHARGE
  • The VAT amount refunded is equal to 85% of the total value added tax amount of the goods eligible for tax refund certified by the customs office.
  • Charge for tax refund: 15% of the total amount of value added tax on the goods eligible for tax refund by the customs office.

Increased utility

Top up or withdraw money from the e-wallets linked to BIDV system

Linking to e-wallets

Customers can link their e-wallets to their BIDV accounts

Topup e-wallets

After having successfully linked the e-wallets to the bank accounts, customer can topup their e-wallets

Withdraw from e-wallets

After having succesessfully linked the e-wallets to the bank accounts, customer can transfer money from their e-wallets to their bank accounts

PRODUCT FEATURES
  • Allow client who uses e-wallets of service providers to link their account(s) opened at BIDV with their e-wallet at service providers.
  • Allow client to topup from their BIDV linked accounts to their e-wallets
  • Allow client to withdraw money from their e-wallet to their BIDV linked accounts.
  • Allow client to make payment for online services with money from their BIDV linked account.
REGISTRATION CONDITIONS

Having registered for BIDV Online (financial package) or BIDV Smartbanking (active status) and having phone number registered on BIDV system.

Successfully linking their BIDV account with their e-wallet

REGISTRATION PROCEDURES

Link to e-wallet directly on Mobile app of the provider whose service is used by client, authenticated by login name and password of BIDV Online/Smartbanking.

REQUIRED DOCUMENTS

Application form for BIDV e - banking (Please click here)

Maintenance Application form for BIDV e - banking (Please click here)

Safe and secure

The two - factor authenticaction system requires custormers to verify their transactions via BIDV's website

Fast, anytime, anywhere

Online shopping at BIDV-linked websites

Simple Registration

By applying for BIDV online, custormers can make online payments anytime, anywhere

Link BIDV account and E-wallet account

PRODUCT FEATURES

Online payment for goods and services at BIDV-linked websites, authenticated by login name and password of BIDV Online or BIDV Smartbanking

REGISTRATION CONDITIONS
  • Having registered for BIDV Online (financial package) or BIDV Smartbanking (active status)
  • Having phone number registered on BIDV system
REGISTRATION PROCEDURES

Option 1: Register at BIDV's counter

Option 2: Register online via Hotline

REQUIRED DOCUMENTS

Application form for BIDV e -banking (Please click here)

Maintenance Application form BIDV e - banking (Please click here)

INSTRUCTIONS FOR USE

Step 1: Client visits websites of merchants/service providers and selects relevant products and services. Client should clearly understand the services, products; assume responsibility before the laws for their actions; refrain from making transactions for products or services prohibited by laws.

Step 2: Client selects payment method through bank account/continues to select BIDV as Acquiring Bank.

Step 3: The system allows client to select one among four types of information input (using ATM card/Bank account/BIDV Online's login name (CIF number)/BIDV Smartbanking's login name) and entering relevant information, i.e.:

  • If using an ATM card: Enter name printed on card and card number.
  • If using Bank account: Enter account holder and account number.
  • If using BIDV Online's login name (CIF number): Enter client's name, BIDV Online's login name
  • If using BIDV Smartbanking's login name: Enter phone number to log into SmartBanking, client's name
  • Then click "Authentication",

Step 4: Client is navigated to BIDV's online payment gateway to enter BIDV Online/BIDV Smartbanking password and OTP (sent to client's registered phone number).

Step 6: Password is verified. Transaction result is notified to client.

Monthly automatic payment

With just one time registration customers monthly bills are paid automatically

Free of charge

Fast, accurate and free of charge transactions for customers

Flexible payment

A variety of bill payment services‎ such as electricity , water, telecommunication, air fares, train tickets

Pay anytime, anywhere

Customers can pay their bills through channels such as BIDV's counters BIDV Online, Smartbanking or ATMs to save and cost

PRODUCT FEATURES
  • Client authorizes the Bank to automatically debit his/her accounts to pay monthly bills.
  • Apply to postpaid services such as electricity, water, tuition fee, cable TV, telecommunication charges, etc.
  • If client does not authorize the Bank for automatic payment, he/she can make payment at the Bank's counter or via BIDV Online/BIDV Smartbanking.
REGISTRATION CONDITIONS
  • Having current accounts at BIDV;
  • Having customer code at service providers to register with the Bank for automatic debit or instalment payment (Customer code is displayed on service invoice)

 

REGISTRATION PROCEDURES

Apply for automatic debit from current accounts for periodic post payment (electricity, water, cable television, telecommunication charges ...)

Option 1: Register at the Bank's counter

Option 2: Register online via BIDV Online/Smartbanking

Option 3: Call to Hotline 19009247 and provide information for authentication

REQUIRED DOCUMENTS

Application form form BIDV e - banking (Please click here)

Maintenance Application form BIDV e - banking (Please click here)

Top up through SMS

Quick, convenient transaction

Top up via ATM

PRODUCT FEATURES
  • BIDV-VnTopup service enables client to recharge their prepaid and postpaid phone accounts (list of service providers is updated periodically, currently prepaid ones include: Vinaphone, Mobifone, Viettel, Vietnam Mobile, Gmobile), postpaid ones include: Mobifone, Viettel on ATM or via SMS.
  • Purchase prepaid card code via SMS.
  • BIDV-VnTopup service allows client to top up, purchase card code for themselves or others.
REGISTRATION CONDITIONS

+ Having current accounts at BIDV;

+ Successfully registering VnTopup service at BIDV's transaction counters.

REGISTRATION PROCEDURES

Register for VnTopup service at BIDV's transaction counters

REQUIRED DOCUMENTS

Application form for BIDV e - banking (Please click here)

Maintenance Application form for BIDV e - banking (Please click here)

INSTRUCTIONS FOR USE

+ To top up your account, please send SMS in following format: NAP   Topup value   Password  to 8049

+ To top up another person's account, please send SMS in following format:

BAN   Topup value   Phone number   Password  to 8049

                 Or: NAP   Topup value   Phone number   Password  to 8049

Password-related instruction

  • To set password, please send SMS in following format:

MK   NOP   New Password    to  8049

  • To change password, please send SMS in following format:

           MK   Old Password   New Password    to  8049 

  • To cancel password, please send SMS in following format:

           MK   Old Password   NOP    to  8049

In case of forgetting password, please call 1900 55 55 77 for assistance.

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