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From 1 May 2020, BIDV will cease to provide its SMS alerts about transaction activities valued less than VND30,000, while newly introducing a free of charge OTT transaction alert featured on BIDV SmartBanking.

Accordingly, from 7 April 2020, BIDV provides a free of charge OTT transaction alert on BIDV SmartBanking using superior encryption technology.

To check your account balance, please login to your BIDV Smartbanking or BIDV Online. Customers who are already using BIDV Online can register for BIDV SmartBanking app via https://ebank.bidv.com.vn/DKNHDT/ or select “Online registration” within the app for free.

Benefits and costs of transaction alert services:

     OTT notifications on BIDV SmartBanking  SMS notifications (BSMS)
 How it works?  Transaction activities alerts sent to your mobile  Transaction activities alerts sent to your mobile
 Fee  Free   VND9,900/month
 Receiving alerts when abroad  Via Wifi/3G/4G  No alerts
(except for roaming mobile number)
 Characteristics  Notifications about ALL transaction activities  No notifications for transactions valued less than VND30,000 (*)
 Where to register for the services?  Within BIDV SmartBanking app  At BIDV branches, transaction offices/via Hotline 19009247/SMS messages

(*) Note:

-  To set up your transaction value limitation for SMS, please visit nearest BIDV transaction points or call Hotline 19009247.

- To cancel the service, please text HUYHM to 8149.

-  If customers register notifications for transactions valued less than VND30,000, a higher fee may be applied.

BIDV would like to announce and thank you for your trust and confidence in our products and services.

BIDV

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