Family Doctor Service

Family Doctor Service

Protection for health - the most valuable asset of each customer

Premier customers

Specialized doctor service

  • Unlimited number of health consultations via dedicated mobile app or hotline.
  • Electronic medical records storage for regular health status lookup for customers.

Special appointment booking service

  • Book appointments for you or your family member.
  • Search and connect with leading experts across domestic and international locations.
  • Support from Medical assistant during medical examination and treatment in Vietnam and some other countries as notified from time to time to BIDV
  • Domestic medical emergency support.

Home testing service

  • 01 free test packages of 25 blood indicators.

Medication delivery service

Up to 20% off medication prices and free home delivery of medicines.

Premier Elite customers

Specialized doctor service

  • Unlimited number of health consultations via dedicated  mobile app or hotline.
  • Electronic medical records storage for regular health status lookup for customers.

Special appointment booking service

  • Book appointments for you or your family member.
  • Search and connect with leading experts across domestic and international locations.
  • Support from Medical assistant during medical examination and treatment in Vietnam and some other countries as notified from time to time to BIDV
  • Domestic medical emergency support.

Home testing service

  • 01 free test packages of 25 blood indicators.
  • 01 free test package for 1 type of cancer genes.

Medication delivery service

Up to 20% off medication prices and free home delivery of medicines.

(*) Privilege offers may be changed from time to time by BIDV without prior notice to customers.

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