Dr. Tran Long – Deputy Director of BIDV said: “This award marks a milestone in the 5 years BIDV has concentrated on the SMEs sector. With the orientation of putting customers at the center, by using breakthrough technology,  BIDV continues to accompany SME customers towards building a dynamic and sustainable SME community”.

To make a decision on the award, the consulting council of The Asian Banking & Finance has considered based on the business results and commitments that BIDV had made for SMEs comparing with other banks.

BIDV’s representatives receiving the “Best SME Bank 2020” award

Having made continuous effort, BIDV has achieved outstanding results with SME banking, such as: customer base expanding rapidly to 310,000 SME customers in 2020, accounting for 39% of those in Vietnamese banking system; outstanding balance of SMEs at the bank reaching VND350,000 billion, a 20% yoy growth; income from SMEs banking activities contributing more than 30% of the bank’s total income.

To land such outstanding results and maintain its leading position, BIDV has provided comprehensive solutions to customers, including:

*. Promoting sustainable green credit line

BIDV has been focused on promoting green credit growth and social risk management in its credit activities. BIDV has proactively prioritized capital of up to USD1 billion for SME customers doing business in renewable energy, wind energy, and solar energy; especially women-owned businesses and businesses in agricultural and rural sector.

In addition, BIDV has been actively cooperating with domestic and foreign organizations such as the Embassy of Belgium, UNDP FI, AFD, WB, GIZ, the Ministry of Natural Resources and Environment, and the State Bank, to develop programs on green credit, sustainable development, protection of social environment, CSR, etc.

BIDV’s representatives received the “Best Enterprise Banking Solution in Vietnam 2020” award

*. Promoting digital banking and customer base digital transition

In late 2018, BIDV launched BIDV iBank – an online banking platform designed for enterprise customers. By October 2020, BIDV iBank has reached over 45,000 users, making over 1 million transactions p.a., total value of transactions hitting more than VND800 trillion. BIDV keeps providing comprehensive solutions to promote cashless payment in hospitals, education institutions, etc; rapidly completed financial service ecosystem for enterprises including online fee collecting, tax submission, bill payment, capital transferring, cash management, e-merchant, and online loan registration to name a few, making it convenient for customers when banking with BIDV.

*. Providing synchronized solutions to support SMEs customers

So far, BIDV has implemented a lot of supporting programs exclusively for SMEs customers, for example: the VND100 trillion credit package; the VND5 trillion credit package for micro-enterprises and start-ups. The lender has signed a master agreement with the Small and Medium Enterprise Development Fund to create favorable conditions for businesses in Vietnam to access capital at low cost and create momentum for SMEs’ further development.

In 2020, BIDV has promptly supported SMEs to overcome the impacts of the pandemic and natural disasters via cutting lending interest by up to 2% p.a. for over 3,000 customers whose outstanding balance of VND50 trillion; offering a VND70 trillion credit package for new customers affected by the Covid-19 pandemic, etc.