Issuance fee WAIVER

Maximum withdrawal limit: VND 50 MILLION/day

THOUSANDS of gold points of BIDV and Co.opmart chain

FEATURES
    • Cash withdrawal and payment for goods and services at all ATM/POS card payment acceptance points with Napas and BIDV logos (domestic and abroad).
    • Connect to BIDV Pay+ for QR code withdrawal on BIDV ATMs using smart mobile devices
    • Mobile Payment through Apps: Samsung Pay, BIDV Pay+
    • Tokenization service helps customers link cards at ZaloPay e-wallet with diverse features which fully meet required standards on safety and security, encrypt card numbers during payment.
    • Online bill payment service
    • 24/7 interbank money transfer via ATM
    • Link to VND accounts
    • Simple spending without carrying cash
    • Safe and secure payment channel
    • Safe and effective spend management with SMS notification
    • Interest earned on account balance
    • Click HERE for detailed card user manual
TRANSACTION LIMIT (VND)
  • Maximum withdrawal amount/day at BIDV's ATMsVND 50,000,000
  • Maximum number of withdrawal/day at BIDV's ATMs 20 times
  • Maximum transfer amount/day VND 100,000,000
SERVICE FEES
  • First issuance fee (VND, excluding VAT) Free
  • Annual fee (VND, excluding VAT) VND 50,000
TRANSACTION FEE (VND - EXCLUDING VAT)
  • Cash withdrawal fee at BIDV's ATMs VND1,000/transaction
  • Cash withdrawal fee at other banks' ATMsDomestic: VND3,000/transaction ; Abroad: VND40,000/transaction
  • Internal fund transfer at BIDV's ATMs0.05% of transfer amount; VND2,000 at minimum, VND15,000 at maximum
  • Internal fund transfer at other banks' ATMs VND1,500/transaction
  • Account balance inquiry at BIDV's ATMs (without invoice)Free-of-charge
  • Account balance inquiry at other banks' ATMsDomestic: VND500/transaction ; Abroad: VND10,000/transaction
  • Invoice print fee (BIDV's ATMs only)VND500/transaction
  • Cash withdrawal fee at BIDV's POS VND1,000/transaction
CARD ISSUANCE APPLICATION
    • I. Conditions for issuance of BIDV domestic debit cards:
    •  1. Target customers: Individuals who wish to issue and use BIDV domestic debit card
    •  2. Conditions:
    • - For primary cardholder:
    • + Individuals aged 15 years or over who do not lose or have limited capacity for civil acts, have no difficulty in understanding and mastering his/her behavior as prescribed by law.
    • + Have a current account opened at BIDV or register to open a current account at BIDV at the time of card issuance.
    • + Apart from having to satisfy the above conditions, foreigners need to have valid residency of at least 12 months in Vietnam.
    •  - For supplementary cardholder:
    •  + Individuals aged 15 years or over who do not lose or have limited capacity for civil acts, have no difficulty in understanding and mastering his/her behavior as prescribed by law, and have a written agreement by their legal representative on the use of card;
    •  + To be registered for issuance by the Primary Cardholder and allowed to use card as Supplementary Cardholder.
    •  + Apart from having to satisfy the above conditions, foreigners need to provide evidence on their valid residency of at least 12 months in Vietnam.
    •  II. Domestic debit card issuance procedure via branch:
    •  1. Card issuance application:
    •  - Agreement for issuance and use of debit cards and value-added services following BIDV’s forms from time to time (including Application for card issuance and usage and Card Terms and Conditions) here
    •  - Identification documents:
    • + Vietnamese citizens: Copy of ID document of cardholder.
    • + Foreigners: Copies of valid passport and visa (for cases where visas are not exempted according to Vietnamese law) of cardholder and cardholder’s legal representative (if applicable).
    • - Evidence of valid residency in Vietnam for foreigners.
    •  2. Card issuance procedure:
    • - Customers can contact for card issuance directly at BIDV branches and transaction offices nationwide or call to BIDV Contact Center Hotline at 19009247 for detailed information.
    • - BIDV branches and transaction offices receive and check customer’s application for card issuance.
    • - BIDV agrees to issue the card if the information is valid and customer is eligible for card issuance.
    •  - BIDV staff provides customer with Receipt specifying card delivery deadline.
    •  - Customer brings ID card to BIDV branch to receive card and PIN on the date stated on the Receipt.
    •  3. Card issuance turnaround time: Maximum 6 working days.
    •  III. Online domestic debit card issuance procedure:
    • 1. Customers visit the online registration link https://ebank.bidv.com.vn/DKNHDT/dkspdv.htm, select BIDV Card Products, then click Domestic Debit Card, perform Submit Registration.
    • 2. BIDV Contact Center staff will make a phone call to customers for confirmation.
    • 3. Applications of confirmed customers are forwarded to BIDV Branch for document collection and card issuance.
    • 4. Customers visit BIDV branch to complete card issuance dossier. The required documentation is similar to card issuance via branch.
    • 5. BIDV branch provides customer with Receipt specifying card delivery deadline.
    • 6. Customer brings ID card to BIDV branch to receive card and PIN on the date stated on the Receipt.

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