RELEASED DATE 20 Oct 2021
Your lucky account number of choice
Instead of visiting our location, BIDV customers can login BIDV SmartBanking app and open a new bank account by themselves. Moreover, customers are allowed to select 2 to 7 digits of their bank account number, and are offered waiver of fee when selecting 2 digits and 50% off fee when selecting 3 to 7 digits.
Instruction on how to open your bank account on BIDV SmartBanking: https://www.bidv.com.vn/bidv_en/ca-nhan/khuyen-mai/tien-gui/chon-so-tai-khoan-nhu-y-tren-+bidv-smartbanking-tu-0-dong
Open securities account online
For the “investors” group of BIDV SmartBanking users, the new feature “Securities” will allow them to open a new securities trading account right on the app, then offer them a voucher valued VND1 million for fee payment which will be paid into their securities account.
4 steps to open securities account:
Step 1: Login BIDV SmartBanking, select “Securities”
Step 2: Select “Open securities trading account” and fill out the information
Step 3: Take a picture of your ID and follow the instruction on the screen
Step 4: Examine your contract, print it out and send it to the nearest BIDV branch
Set up new PIN/Change PIN number
Ever forgot your card’s PIN number? No more worry ‘caused BIDV SmartBanking now allows you to set up a new PIN number whenever you need it. For BIDV domestic debit cardholders, instead of visiting an ATM to set up your PIN number, you can login BIDV SmartBanking and set up a new one.
How to set up a new PIN number
Step 1: Select “Card service” on BIDV SmartBanking, select card and “Card information”, then select “Set new PIN”
Step 2: Fill out your security information for authorization including ID/Passport number and Date of birth
Step 3: Input your new PIN, OTP and complete your request
Convert magnetic card to chip card
BIDV domestic debit card Smart using high security technology with chip encryption and One-touch payment technology Contactless will bring an ultimate experience for cardholders. BIDV SmartBanking now allows customers to convert their current magnetic card to chip card – either a physical or non-physical one; physical cards will be distributed at BIDV branches nationwide.
Step 1: Login, select “See more”
Step 2: Select “Convert magnetic card to chip card”
Step 3: Fill out your information and OTP
In addition to the mentioned features, BIDV SmartBanking now also allows customer to register/cancel/update email address to receive notifications about successful transactions via BIDV SmartBanking.
From now to 8 November 2021, customers linking BIDV accounts with e-wallets such as Momo, ShopeePay, ZaloPay, VnPay will receive discounts and vouchers for shopping and bill payments.
Access to your BIDV SmartBanking via: