Encouraging the habit of using non-cash payment among its customers, BIDV would like to announce the adjustment of interbank money transfer fees on e-banking products for individual customer, effective from 25 Feb 2020.

Dear Valued Customers:

Non-cash payment is a key policy initiated and promoted by the Party and the Government. This policy is more rational in the context of Covid-19 outbreak. Transiting to online banking is an active solution to protect your health.

Encouraging customers to place transactions without using cash, BIDV would like to make an announcement on the reduction of interbank transfer fees on BIDV’s e-banking platforms, effective from 25 Feb 2020, as follows:

   Services   Channels  Current fee (not include 10% VAT)  Adjusted fee (not include 10% VAT)
Interbank transfer with amount of less than VND500,000

BIDV Online;

 BIDV SmartBanking;


 VND7,000/transaction  VND2,000/ transaction

Click here for the list of fees and transaction limit.

From now to 30 April 2020, BIDV has implemented a credit package of trillion VND for loans, savings and e-banking services in order to support customers affected by Covid-19. Click here for more details.

For assistance, please contact our Hotline 19009247.

We would like to express the sincerest thank to you and look forward to your support in the future.

With its diverse range of products and services and timely support for over 11 million individual customers, BIDV is proud to receive “Best Retail Bank Vietnam” award for 5 consecutive years (2015-2019) by The Asian Banker, “Vietnam Outstanding Retail Bank” award for 4 consecutive years (2016-2019) and “Outstanding E-Banking" award for the third time by the Vietnam Banks Association (VNBA) and the International Data Group (IDG).

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